Privacy Policy
“Boris Groh” operates this online store. Our store is hosted on Shopify. International orders are invoiced and processed via Payoneer. Customers located in Ukraine can pay in UAH directly to the official FOP bank accounts of Boris Groh.
Use of our Services is also governed by our Terms of Service, Return & Refund Policy, and Shipping Policy available on this website.
Information We Collect
- Contact details (name, email, phone, address)
- Transaction details (order history)
- Account details (if created)
- Communications with us
- Device & usage data (IP, browser, interactions)
- Cookies & analytics
We do not store your credit card or bank details.
How We Use Your Information
- To process and fulfill orders
- To send order confirmations, updates, and service messages
- To provide customer support
- To send marketing emails (if subscribed; unsubscribe anytime)
- To improve our Services and prevent fraud
Legal bases: contract performance, consent (marketing, non-essential cookies), and legitimate interests (fraud prevention, analytics, security).
Cookies
Our site uses cookies for essential functions and analytics. EU/UK visitors see a consent banner for non-essential cookies.
Disclosure
We may share your information with:
- Shopify (hosting)
- Service providers (shipping, newsletter tools)
- Authorities if required by law
We never sell or rent your data.
Retention & Security
We retain data only as long as necessary to fulfill purposes, meet legal obligations, or resolve disputes. When no longer needed, it is securely deleted or anonymised.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or object to certain uses of your data. To exercise these rights, email borisgrohshop@gmail.com.
Please also review our Terms of Service, Return & Refund Policy, and Shipping Policy for additional conditions that apply to your purchases and deliveries.